Terms & SMS Messaging Terms

Last updated June 2026

Den (getden.io) is a personal messaging service operated by Den Inc. These SMS Messaging Terms describe the text messaging program offered by Den ("we", "us").

How you opt in

You opt in to receive text messages from Den by entering your phone number on our web form at getden.io and ticking the consent box, which reads: "I agree to receive conversational text messages from Den at this number. Msg & data rates may apply, message frequency varies. Reply STOP to opt out, HELP for help."

The box is unchecked by default and is entirely optional. Optional. Consent to receive texts is not a condition of signing up for or using Den — leave this unticked and you can still join. Consent to receive text messages is never a condition of signing up, of any purchase, or of completing any transaction with us, and we only text a number when the box for that number was ticked. Your phone number and opt-in consent are never shared with third parties.

After you opt in, you will receive a confirmation text: "Den: You're opted in. Msg & data rates may apply, message frequency varies. Reply HELP for help, STOP to unsubscribe." Message frequency varies with your activity, and message and data rates may apply.

How to opt out

You can cancel the SMS service at any time by texting STOP (also STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT). After you send one of these keywords, we will send you a reply: "Den: You've been unsubscribed and will receive no more messages. Reply START to opt back in." You will receive no further messages unless you opt in again.

How to get help

Text HELP (or INFO) at any time and we will reply: "Den: For help email support@getden.io. Msg & data rates may apply. Reply STOP to unsubscribe." You can also email support@getden.io for help.

Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how we handle your data.